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General

What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found atwww.klarna.eu

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

Bespoke - How We Made Kirsty Bennett's Wedding Ring

10th May 2016

by Admin

We were at the National Wedding Show last year, and met many of you who were looking to plan ahead for their special day. It was really interesting to speak to many people about what sorts of wedding rings they were looking for. Most of you were split 50/50 between wanting plain wedding bands and those who wanted diamonds in their wedding ring. In the spirit of giving people a great chance to get involved, we ran a competition which offered up to £1500 in crafting their own wedding ring with our manufacturing service. 

Our lucky winner Kirsty Bennett had won up to £1500 to spend on her wedding rings. Using our bespoke service, we sat down with Kirsty to talk about what kinds of things she wanted in her new wedding ring. Her engagement ring featured a beautiful vine-inspired design which featured a single diamond in the middle which was studded with smaller diamonds all around the ring.

Wedding Ring

As a uniquely shaped engagement ring, this seemed like a perfect fit (pun intended) to go for a bespoke design. The task at hand was to make sure that her wedding ring fitted nice and flush in the grooves of her engagement ring. Because of the twist in her design, a standard wedding ring would create two gaps along the ring. It can be incredibly tricky with unique engagement rings to find a wedding ring that fits, but that’s where we come in. 

We sat down in our London showroom to discuss what sort of things she was looking for. Kirsty expressed in the beginning that she was absolutely sure she wanted diamonds in her wedding ring (we love that by the way) but wanted to know more about how she would fit that into the design. In most cases, diamonds in wedding bands are quite small and serve to accentuate the original wedding ring. There’s also the added aspect of wearing the wedding ring for a long time, which means smaller diamonds do naturally suit kind of activity. 

In order to get that flush fit, we came up with the following design : 

Wedding Ring Design


Although it might seem like a weird shape on its own, it can fit perfectly within the grooves of the original engagement ring. Although a lot of wedding bands have a “wishbone” shape that allows it to fit around most engagement rings, this case shows that if you have a unique engagement ring, you’ll need a unique wedding ring to match. 

In this design, the diamonds on the side serve as a subtle embellishment that compliments the original engagement ring; after all it is the set piece. Once this sketch was decided, we passed it onto our CAD team who were able to create a mockup of what the ring might look like in 3D : 

Wedding Ring Design


By looking at the sketch and the CAD design, we tried to give a rough impression of what the finished ring might look like. Once they were approved, it would take 3-4 weeks to craft the finished thing below. 

Wedding Ring



Wedding Ring

Luckily for Kirsty, her wedding ring was not too far away, nothing quite like winning something you’re looking to purchase anyway! 

If you liked this article, and want to learn more about how you can design your own jewellery piece, head to our bespoke service page to find out more on how you can get started.

@diamondsfactoryworld