Our bespoke service is entirely personal to you from the moment you speak to us. We'll discuss your design ideas with you, and bring them to life.
Whether it's for your engagement,wedding or a special gift you'll receive your design within 2-3 weeks of confirming your order. All of our design are made by hand and diamonds sourced led by your requirements, ensuring it's the perfect treasure to last lifetime.
Share and discuss your design ideas with us
Review a CAD of your idea and price quote
Finalise your design and place order
Your design is sent to our factory
Your item is hand finished and set
Item is delivered
Enter your details and upload your ideas if you have them and we'll get back to you shortly to discuss your ideas and the next steps.
Designed by you,made by us. Browse some of our beautifully designed rings, and seek inspiration for your design.
I love my diamond ring! I made initial contact whilst viewing online using the chat option. I found this easy and immediate. I was able to ask about bespoke elements of my ring and felt I had honest and informed answers. Once I had made a decision the ordering process was dealt with promptly. I then spoke directly with the sales rep who was friendly and helpful. Expected delivery was accurate. The packaging was secure and indiscreet. My ring was a gift for my 25 wedding anniversary and it is everything I could have wished for.
Professional, friendly, courteous, excellent product and customer service. The Diamond Factory went the extra mile to ensure the earrings and necklace were ready and delivered for my Wife's Birthday. Thank you to everyone at the Diamond Factory
Absolutely excellent service!
From the initial contact, to visiting the showroom, you are made to feel a valued customer. The explanation of the representative and the help and advice they gave in helping us make our decision on the quality of the diamond we chose was exemplary! You are not under any pressure to buy the best, that decision is left to you. The website is very easy to use and allows you to see prices immediately, so you can up your desired carat size, quality, clarity etc. and the price you see is the price you pay. The lead time from ordering to picking up the ring was about 2 weeks, we are delighted and in future should we need any help with buying jewellery, will make Diamond Factory our first stop. Thank you!