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Pay directly when placing your order. No credit card number, no extra passwords, no worries.

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Only pay for what you like. Review your order first and then decide what you want to keep.

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What is Klarna?

Klarna is one of the leading payment providers in Europe and a licensed bank that is fundamentally changing the payment experience for buyers and sellers. The company, founded in Sweden in 2005, enables online shoppers to handle outstanding payments immediately, later or in installments quickly, easily and securely. Klarna works with more than 130,000 retailers such as Asos, Spotify, MediaMarkt and Deutsche Bahn and currently employs more than 2,500 people in 14 countries. In 2014 Klarna took over Sofort GmbH; In 2017, Billpay GmbH was acquired. The company's investors include; Sequoia Capital, Bestseller Group, Atomico, VISA and Permira. More information can be found

Is it safe to shop online with Klarna?

Definitely! Shopping online couldn't be more secure than with Klarna. In a store, you can always touch and check the goods you want to buy before paying for them. We believe that online shopping should be no different. That's why Klarna purchase on account gives you the opportunity to check your goods first and pay later.

Our goal is to make shopping easier and safer - smooth. That is why we take drastic measures to protect you as a buyer against fraud and unreliable online retailers. Whenever you see the Klarna logo in an online store, you can be sure that the store is trustworthy and meets our strict requirements.

Klarna is also certified by TÜV Saarland and Trusted Shops. Certificates give you as a consumer positive indications of the quality of the services and products. The associations registered under "the TÜV" are known worldwide and the certificates promote the highest international reputation. TÜV Saarland has concentrated on customer-oriented services outside the traditional official fields of activity. Every year, TÜV Saarland ensures that our business model is serious and that Klarna offers secure payment methods through a detailed investigation.

Klarna has been a “Trusted Shops Authorized Partner” since 2011 and as an “authorized partner”, Klarna's processes are perfectly adapted to the Trusted Shops quality criteria. The Trusted Shops quality criteria are based on national and European laws that are important for online shopping. They take into account the current judgments and requirements of consumer protection organizations or go even further. Read more about the Trusted Shops seal of approval here.

In addition, Klarna Buyer Protection protects you with every purchase from Klarna. This is an agreement between you and Klarna that allows you to shop online safely. To ensure that the Buyer Protection Directive applies, you as a consumer must make the purchase from an entrepreneur. Please note that the Buyer Protection Directive only applies to payments made with Sofort if it is expressly stated on the payment method selection page in the merchant's online store.

I have more questions about my payment. Can I speak to someone from Klarna?

Yes of course! You can chat with us in the app at any time or call us on 0221 669 501 10

Jewellery Care

To ensure your new diamond jewellery continues to look great and stand the test of time, it’s so important you properly maintain it. Here at Diamonds Factory, we want you to enjoy your purchase forever more, which is why we’ve created this guide, full of helpful jewellery care instructions to ensure you know how to keep your jewellery looking as good as the day it was received.

Diamond care

They say diamonds are forever, but it’s still a very good idea to give them a regular clean. Over time product build up and dirt can make diamonds lose their sparkle, so here are some quick tips on how to clean a diamond to ensure yours never look lacklustre:

Always remove diamond jewellery before taking a shower

Soap can quickly cause a layer of film and further build up to occur, dulling diamonds over time. It’s also a good opportunity to let your skin breathe, plus you can leave your jewellery to soak in a gentle cleaning solution while you wash!

Use a soft toothbrush to clean your diamond

Cleaning diamonds is an easy task, all you need is a soft bristled toothbrush and some warm water to get in between the prongs holding your diamond in place, as well as gently scrubbing off any dirt or build up on the stone itself.

Remove diamond jewellery when applying creams

Whether it’s your everyday moisturiser or sun cream at the beach, avoid wearing your jewellery while applying cream to ensure it doesn’t get behind the diamond or between the prongs, causing build up and dullness. It’s also a good idea to apply hairspray, make up and perfume before putting jewellery on because over time this can cause tarnish on the prongs, clasps and bands holding the diamond in place.

Be cautious with ultrasonic cleaners

While these devices are excellent at removing dirt and grime build up on diamonds, the vibrating fluid they create can also cause diamonds to move and loosen in their clasps. They could then be lost or require fixing at a later date.

Gold care

If your jewellery is worn every day, it comes into contact with a lot of dirt and takes a fair few knocks and scrapes. This is why it’s a good idea to follow these simple tips to keep it safe and clean, to ensure the gold metal lasts and lasts.

Leave jewellery in a safe place when going swimming or using a hot tub

Chlorine isn’t kind when it comes into contact with gold and can discolour and even damage the metal if it is regularly submerged. If you don’t swim often and forget to remove it just once then don’t panic, but if you’re regularly in the pool or a hot tub it’s a good idea to leave the jewellery in your locker, in its original presentation box or wrapped in a soft cloth in a zip pocket on your bag or coat.

Never use toothpaste to clean gold

Many people recommend this but it can actually damage softer gold in higher carats – such as 18ct gold jewellery. Toothpaste is an abrasive substance, designed to keep your tough teeth enamel clean; on gold it can cause a great deal of damage if used often.

Remove gold jewellery when performing cleaning tasks

If you are not wearing protective gloves while using cleaning products, such as bleach or everyday cleaning spray, then it’s a good idea to remove all jewellery to avoid discolouration or damage. Ensure you wash your hands before putting gold or diamond rings back on after cleaning.

How to clean a ring

A little washing up liquid mixed in with some warm water is all you need to create an effective soaking solution for your gold jewellery. Pop the ring into this mixture and leave to soak for around 15 to 30 minutes before removing and wiping dry with a soft, clean cloth. Use the toothbrush mentioned earlier to clean the prongs and inside of your ring if there is any substantial product build up.

How to clean a necklace

Remove the pendant from the necklace and if the stone or embellishments are attached using glue do not soak this in the solution mentioned above. Instead, take a damp, clean cloth and gently wipe this over the pendant to remove any dirt build up. Unclasp the chain and drop this into the washing up liquid mixture to soak. This should lift any dirt or residue and once removed also wipe this over with a clean cloth – remember to be extra careful if you have a fine chain.

How to clean earrings

For hygiene reasons, we recommend taking an alcohol swab and cleaning the earring hooks that sit within your piercing, between wears. To clean the earrings themselves, if they feature prongs and diamonds, grab that soft toothbrush and warm water and gently remove any dirt or residue. Dry with a soft cloth and your earrings should be sparkling and ready to wear.

Be sure to check out the rest of our education guides for more information on how to care for your diamond jewellery and what to consider when making your next purchase.

Get In Touch

If you'd like to find out more about which gold we recommend for different types of jewellery, please get in touch with our Customer Care Team, on 0207 138 3672 0207 138 3672 or enter into a Live Chat